Railway Enquiry Number-How can Help Number for Passenger?

Railway Enquiry Number-How can Help Number for Passenger?

Railway Enquiry Number
Railway Enquiry Number

Railway Enquiry Number: Friends, there will be very few people who have not traveled on the train in this run-of-the-mill life. Repeating the journey, if you have to know your train number or your ticket or if your luggage is dropped on the train while traveling on a train, you will have to make a complaint at the nearest railway station or call the Indian Railway number and inquire.

The railway inquiry number of every country is different, in such a country, you should have the information of the railway number of the country in which you live, in this article you will know about the Indian Railway inquiry number, what is the Indian railway Enquiry No.? and How can these inquiry numbers beneficial of a common man?

Railway Enquiry Number Toll-Free – 139

India railway inquiry number is 139. These are absolutely free numbers for all Indian travel. On this number you can get train PNR status, reservation details train running and Ticket (General & Tatkal) availability, Train Arrival, Departure from any village or town., Diverted & Cancelled Schedules, Seat availability, Ticket Cancellation, Fare, Destination Alert, Wakeup Call, etc.

From Indian Railway, you can inquire from your phone in many ways, some of which we have described below stepwise

1st Way for Railway Enquiry Number Dail – 139 (Toll-Free)

You just dial 139 from your mobile and get any information from Indian Railways like PNR, Fare, Train Arrival / Departure / Train Time Table. Accommodation Availability, Train Name / Number, railway complaint number, etc. Follow the interactions given for it. these numbers you can also for Delhi railway inquiry Number

Interaction I:

  • Dial 139

Interaction II:

  • Initially, when you call, you will hear a welcome message to choose a language option in different languages.

Interaction III:

  • Choose one language according to you

  • Press 1 for Hindi

  • Press 2 for English

  • Press 3 for Punjabi

Interaction IV:

After language selection, you are presented with the following options and select Choose one time one Option

  • Press * to call directly to customer care executive

  • Press 1 for PNR Status

  • Press 2 for Arrival, Departure, Cancellation, Train Diversion status

  • Press 3 for Accommodation availability

  • Press 4 To Know About Fare Enquiry

  • Press 5 To book Ticket through UPI, Debit Card, Credit Card, or by Cash Card delivery by courier or in your email

  • Press 6 to cancel the reserved ticket

  • Press 7 for Wakeup call or initial alert

  • Press 8 for Wheel Chair Booking

  • Press 9 for ordering the food menu

2nd way for Railway Enquiry Number SMS – 139 (SMS Charge 3/SMS)

You can also get any type of information related to the train via SMS on the number 139, but for that, you will be charged 3 rupees for each message, you can follow the table given below.


SMS Format

Send it to

For PNR Enquiry

PNR <10-digit PNR number>


For Train Arrival/

Departure Enquiry

AD <Train number> <Station STD code>


For Accommodation

Availability SEAT

<Train number><Station from: STD code>

<Date of Journey ddmmyy><Station to: STD

code><Class e.g., 1A ,2A, SL or G><Quota>


For Fare Enquiry

FARE <Train number><Date of Journey ddmmyy> <Station form: STD code>

<Station to: STD code><Class><Quota>


For Train Time


Time <Train number>


Some other way for Railway Enquiry No

The above number two ways to inquire in the railways are quite a poplar but by looking at this digital age and there is a huge amount of passenger problems, there are some more ways by Indian Railways to slow them down as soon as possible. Can file a complaint or ask something as given below

Railway inquiries Details

  • Customer Care: 1800 11 1139

  • Phone No: 011-39340000, 011-23340000

  • Email I-tickets/e-tickets: care@irctc.co.in

  • For Cancellation of e-tickets: etickets@irctc.co.in

  • For Mumbai Suburban Season tickets: seasontickets@irctc.co.in

  • Fax: 011-23345400

Website: https://www.indianrailways.gov.in/

IRCTC Railway Enquiry Number – Indian Railway Catering and Tourism Corporation

India is a big country and millions of people travel by train every day, Government of India brought online ticket booking system, with the help of which no person has to face any kind of problem for the ticket, for which Government of India levied IRCTC Through this company started online ticket booking system where 5 to 6 lakh tickets are booked daily.

If you are having any type of problem related to the ticket, then you can immediately resolve your problem by calling IRCTC Railway Inquiry Number 0755-6610661, 0755-4090600 or if you have any kind of suggestion and complaint, even if these numbers You can use

if you have any type of time while traveling in railway or due to some reason you are unable to travel then you can also cancel your ticket and you get 100% and 90% amount as refund. However, you may take a few days or even a few days to get a refund.

FAQs – Railway Enquiry Number

How can I call Railway Enquiry from mobile?

Dial 139 and select the language, that you have to choose one of the options asked by customer care and enter your complex or you can ask whatever you want to ask, you can talk to your 139 number from any corner of India. It will help you get your information without charging you any fee.

You can also inquire about these with Indian Railways with the help of SMS, but there you will be charged Rs 3 per SMS.

How do you call 139 from mobile?

As you contact someone on mobile, dial the number there and call and follow the interaction as you are told by Customer care follow the interactions given for it

  • Dial139 from the Mobile you want to set Destination Alert.
  • Choose your preferred language.
  • Select option 7 from the IVR main menu.
  • Press 2 for Destination Alert.
  • Enter your 10-digit PNR number.
  • Press 1 to confirm your PNR number.

How do I send PNR to 139?

You can send PNR by SMS PNR <10-digit PNR number> and on 139, It is a 10-digit reference number that is issued and stored in the Indian Railways database while booking tickets from the Indian Railway Reservation Counter or IRCTC website.

When the PNR is issued, all information about the journey such as passenger or group of passenger name is limited to 6 and 4 in case of Tatkal ticket booking, berth/seat allotted to each passenger, age, gender, boarding station Status, destination station, date of travel, quota and fare amount.


Finally, we have given you all the information related to the railway inquiry number above, if you have any kind of problem, then you can ask us in the comment, we will try to help you soon. If you like our article, then you can share it on your social media account, maybe you can help with some other article.

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